Privacy Policy
Last updated:
This Privacy Policy explains how Ranket Inc. (“Ranket,” “we,” “us”), a Leadket brand, collects, uses, shares and protects personal information when you visit https://ranket.co, request an audit, call or text us, or use our services.
Information we collect
- Information you provide: your name, business name, email address, phone number, website, city or service area, and anything you include in messages to us.
- Communication records: call and text message history with us, including your SMS consent and opt-out choices.
- Usage information: pages visited, referring pages, device and browser type, and approximate location derived from your IP address, collected through cookies and similar technologies.
- Client account information: if you become a client, information needed to deliver our services, such as access to your Google Business Profile, website and reporting tools, and billing details handled by our payment processor.
How we use information
- To respond to your inquiry and prepare your free local SEO audit
- To provide, manage and report on our services
- To contact you by phone, email or text message where you have agreed to it
- To send service notices, invoices and account updates
- To analyze and improve our website and marketing
- To prevent fraud and spam, and to comply with legal obligations
How we share information
We do not sell or rent your personal information. We share it only:
- With service providers that help us run our business — such as website hosting (Vercel), customer relationship management and forms (HighLevel / LeadConnector), analytics (Google), call tracking, email and payment processing — under obligations to protect it and use it only for our purposes
- When required by law, or to protect our rights, clients or the public
- As part of a merger, acquisition or sale of assets, subject to this policy
Text messaging (SMS)
If you opt in to text messages, we use your phone number to send the messages described in our SMS Terms. Reply STOP to opt out at any time or HELP for help. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies
We use cookies and similar technologies for security, analytics and embedded tools. See our Cookie Policy for details and choices.
Data retention and security
We keep personal information only as long as needed for the purposes above, or as required by law, and then delete or anonymize it. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.
International processing
We serve clients in the United States, Canada and Australia, and our service providers may process information in the United States and other countries. Where information is transferred, we take steps to protect it as described in this policy.
Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you and receive a copy
- Correct inaccurate information
- Delete your information, subject to legal exceptions
- Opt out of marketing communications at any time
- Withdraw consent where we rely on it
These rights may arise under U.S. state privacy laws, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and Australia's Privacy Act 1988 and the Australian Privacy Principles. To make a request, contact us using the details below. We will verify your request and respond within the time required by applicable law, and we will not discriminate against you for exercising your rights. If you are in Australia or Canada and are not satisfied with our response, you may contact the Office of the Australian Information Commissioner or the Office of the Privacy Commissioner of Canada.
Children's privacy
Our website and services are intended for businesses and are not directed to children under 16.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.
Contact us
Ranket Inc.
30 N Gould St Ste R, Sheridan, WY 82801, USA
Phone: +1 (707) 981-4054
Email: contact@ranket.co